TERMS OF SERVICE FOR AISHA PLATFORM

Effective Date: July 1, 2025

Welcome to Aisha! These Terms of Service ("Terms") govern your access to and use of our platform for creating and managing AI assistants (hereinafter – the "Platform"). By using the Platform, you agree to these Terms.
1. General Provisions
1.1. Subject of the Terms. The Aisha Platform provides you with the ability to create, configure, and use text-based and voice AI assistants for your own business or your clients' businesses.
1.2. Users. Our services are intended for small businesses and AI assistant developers.
2. Platform Use and Content
2.1. Your Responsibility. You are solely responsible for the use of AI assistants you create, as well as for the content they generate or utilize. You undertake to comply with all applicable laws and regulations in force in the country where the AI assistants are used.
2.2. Prohibited Content and Actions. You are prohibited from using the Platform to create, distribute, or facilitate the distribution of any unlawful, harmful, offensive, discriminatory, or fraudulent content. Spamming, fraud, and any actions infringing upon the intellectual property rights of third parties are prohibited.
2.3. No Client Data Upload. The Platform is not designed for uploading personal or confidential data of your clients. You must not upload such data to the Platform.
3. Subscription and Payment
3.1. Service Fees. Access to the Platform is provided on a subscription basis. Payment terms, costs, and available tariff plans are specified on the relevant page of the Platform.
4. Intellectual Property
4.1. Your Rights. You retain all intellectual property rights to the AI assistants you create using the Platform.
4.2. Our Rights. All rights to the Aisha Platform (software, design, technologies) belong to us. You are granted a non-exclusive, non-transferable license to use the Platform in accordance with these Terms.
5. No Warranties and Limitation of Liability
5.1. "As Is". The Platform is provided on an "as is" and "as available" basis. We make no warranties regarding the uninterrupted operation, error-free nature, or suitability of the Platform for your specific purposes.
5.2. Limitation of Our Liability. To the maximum extent permitted by applicable law, we (Efir Development CIS, OOO "Efir Development", IE "Efir Development KZ", as well as our affiliates, directors, employees, and agents) shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, damages for lost profits, loss of data, or other intangible losses, arising from the use or inability to use the Platform, or for any decisions made based on information provided by AI assistants. You use the Platform at your own risk.
6. Data Collection and Use
6.1. Data for Service Improvement. We may collect and use anonymized data about your use of the Platform (e.g., feature usage statistics, technical data) for the purpose of improving the functionality and performance of the service. We do not collect your clients' personal data.
7. Governing Law and Dispute Resolution
7.1. Governing Law. These Terms are governed by the laws of the country where the legal entity with whom you have concluded a service agreement is registered (the Russian Federation, the Republic of Kazakhstan, or the Republic of Uzbekistan), depending on your location and the chosen method of interaction with our group of companies.
7.2. Dispute Resolution. Any disputes arising from these Terms will be resolved through negotiations. If an agreement cannot be reached, the dispute will be referred to the competent court of the respective country according to the applicable law.
8. Changes to Terms
8.1. Right to Amend. We reserve the right to amend these Terms at any time. Notice of changes will be published on the Platform or sent to you via email.
8.2. Acceptance of Changes. By continuing to use the Platform after the publication of changes, you agree to the updated Terms.
9. Contact
For questions related to these Terms, please contact us at shayahmetov@cbtec.ru.